Last Updated January 11, 2026

Terms and Conditions

Please read this policy carefully.

THIS AGREEMENT is made by and between Mullett Lake Cottages (hereinafter referred to as "Agent" or "Manager"), acting solely as the property management agent for the Property Owner, and the renting party (hereinafter referred to as "Guest").

By submitting a payment, taking possession of the property, or signing this Agreement, the Guest acknowledges that they have read, understood, and agreed to be bound by the terms and conditions set forth below.

1. Reservation, Payment, and Financial Terms

1.1 Booking and Deposit

To confirm a reservation, a non-refundable deposit equivalent to 20% of the Total Booking Charge is required. The Total Booking Charge includes rent, taxes, and all applicable administrative fees. No dates are reserved until the deposit is received and confirmed in writing by the Agent.

1.2 Payment Schedule

  • Deposit: Due immediately upon booking.
  • Balance Due Date: The remaining 80% balance must be received in full no later than April 1st of the booking year.
  • Late Bookings: For reservations made after April 1st, or where the arrival date is less than forty-five (45) days from the booking date, the Total Booking Charge is due immediately (within 48 hours).

1.3 Authorized Payment Methods

Agent accepts the following forms of payment: Personal Check, Venmo, and Cash App.

  • Note: Failure to remit payment by the deadlines listed above may result in the immediate cancellation of the reservation and forfeiture of the initial deposit.

2. Cancellation and Refund Policy

2.1 Cancellation by Guest

All notices of cancellation must be submitted in writing to the Agent.

  • Conditional Refund: Refunds are strictly contingent upon re-booking. A refund (minus a processing fee) may only be issued if the Agent is successful in re-renting the Property for the exact dates and rates of the original reservation. If the Property is re-rented for a lesser amount, the refund will be adjusted accordingly. If the Property remains unbooked, no refund will be issued.

2.2 Force Majeure & Non-Refundable Events

Agent and Owner shall not be liable for, nor provide refunds for, events beyond their control ("Force Majeure"). This includes, but is not limited to:

Acts of God, war, terrorism, government mandates, mandatory evacuations, epidemics, pandemics, severe weather events, poor snow conditions, road closures, travel delays, utility outages (electricity, water, internet), or construction noise from neighboring properties.

3. Occupancy and Use of Premises

3.1 Check-In and Check-Out

  • Check-In: 3:00 PM. Access instructions (keys/codes) will be released only upon receipt of full payment.
  • Check-Out: 10:00 AM. Guest agrees to strictly adhere to the check-out time to allow for property sanitation.

3.2 Maximum Occupancy

The number of persons occupying the Property (including adults, children, and infants) shall not exceed the Maximum Occupancy limit stated in the property listing. Exceeding this limit is a material breach of this Agreement and constitutes grounds for immediate eviction without refund.

3.3 Conduct and Nuisance (Strictly Prohibited)

The Property is located in a residential neighborhood. Guest agrees to respect the quiet enjoyment of neighbors.

  • No Parties: Parties, events, excessive noise, and rowdy behavior are strictly prohibited.
  • Consequences: Any violation of this policy may result in immediate eviction, forfeiture of all monies paid, and additional fines.

3.4 Smoking Policy

All Properties are strictly NON-SMOKING. This includes vaping and cannabis. Violation will result in a deep-cleaning fee starting at $500, plus liability for any lost revenue due to smoke remediation time.

3.5 Pets

Pets are permitted only if explicitly authorized in writing. Pets must be house-trained. Guest assumes full financial responsibility for any damage caused by pets. Guest agrees to indemnify Agent and Owner against any claims arising from pet aggression or injury to third parties.

4. Property Condition and Amenities

4.1 Linens and Supplies (Disclaimer)

PLEASE READ CAREFULLY: The Property is equipped with blankets and pillows.

  • NOT INCLUDED: Sheets, pillowcases, and bath/beach towels are NOT provided. Guest is solely responsible for bringing these items.
  • Kitchen: Equipped with standard tableware and cookware.

4.2 Utilities and Internet

  • No Landline: The Property is not equipped with a landline telephone. Guest is responsible for having a working mobile phone for emergencies.
  • Internet: High-speed internet/DSL is provided as a convenience but is not guaranteed. No refunds will be issued for connectivity issues, speed fluctuations, or service outages.

4.3 Snow Removal (Winter Stays)

  • Driveways: Snow plowing is contracted by the Agent but schedule is dictated by the service provider. Agent cannot guarantee specific plow times. Guest agrees to move vehicles to facilitate plowing.
  • Walkways: Guest is responsible for shoveling walkways and decks during their stay to ensure safe ingress/egress. Shovels are provided.

5. Departure and Damages

5.1 Reporting Damages

Guest must inspect the Property upon arrival and report any existing damage or cleanliness issues within two (2) hours of Check-In. Failure to do so constitutes an acknowledgment that the Property was found in good, habitable condition.

5.2 Departure Procedures

Upon Check-Out, Guest agrees to:

  1. Close and lock all windows and doors.
  2. Return thermostat to its original arrival setting.
  3. Remove all trash to designated receptacles (dates provided at Check-In).
  4. Key Return: Return all keys to the Agent’s office. Failure to return keys will result in a $40.00 lost key charge.

5.3 Liability for Damages

Guest authorizes Agent to charge Guest for the costs of:

  • Repairs for damage beyond normal wear and tear.
  • Replacement of missing inventory.
  • Extra cleaning fees if the Property is left in an excessively dirty condition.

6. Indemnification and Limitation of Liability

6.1 Hold Harmless

Guest agrees to defend, indemnify, and hold harmless the Property Owner and Agent (including their respective employees, officers, and contractors) from and against any and all liabilities, claims, expenses, fees, loss of personal property, or personal injury (including death) arising out of or relating to the Guest’s use of the Property, except in the case of gross negligence or intentional misconduct by the Owner or Agent.

6.2 Assumption of Risk

Guest acknowledges the inherent risks associated with the Property, including but not limited to slip-and-fall hazards due to ice, snow, or rain. Guest assumes all responsibility for their safety and the safety of their invitees.

7. General Provisions

7.1 Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the courts of the County in which the Property is located.

7.2 Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior understandings, written or oral.

7.3 Acknowledgment

By remitting payment or occupying the premises, Guest acknowledges they have read this Agreement in full and accept all terms contained herein.